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Customer Relationship Management Market

Customer Relationship Management Market

Customer Relationship Management Market - Global Industry Assessment & Forecast

Number Of Pages # Pages:

148

Base Year:

2022

Date

Nov - 2022

Format:

PDF XLS PPT

Report Code:

VMR-1818

Segments Covered
  • By Components By Components Software, Services
  • By Deployment Model By Deployment Model On-Premise, Cloud, Hybrid
  • By Enterprise Size By Enterprise Size Large Scale, Small & Medium Scale
  • By Applications By Applications Customer Service, Customer Experience Management, CRM Analytics, Marketing Automation, Salesforce Automation, Other Applications
  • By Industry Verticals By Industry Verticals Banking Financial Services & Insurance (BFSI), Healthcare, Energy & Utility, IT & Telecommunications, Retail & E-Commerce, Manufacturing, Government & Defense, Media & Entertainment, Other Verticals
  • By Region By Region North America, Europe, Asia Pacific, Latin America, Middle East & Africa
Snapshot
Base YearBase Year: 2022
Forecast YearsForecast Years: 2023 - 2030
Historical YearsHistorical Years: 2017 - 2021
Revenue 2022Revenue 2022: USD 57.53 Billion
Revenue 2030Revenue 2030: USD 150.81 Billion
Revenue CAGRRevenue CAGR (2023 - 2030): 12.80%
Fastest Growing Region Fastest Growing Region (2023 - 2030) Asia Pacific
Largest Region Largest Region (2022): North America
Customization Offered
  • Cross-segment Market Size and Analysis for Mentioned Segments Cross-segment Market Size and Analysis for Mentioned Segments
  • Additional Company Profiles (Upto 5 With No Cost) Additional Company Profiles (Upto 5 With No Cost)
  • Additional Countries (Apart From Mentioned Countries) Additional Countries (Apart From Mentioned Countries)
  • Country/Region-specific Report Country/Region-specific Report
  • Go To Market Strategy Go To Market Strategy
  • Region Specific Market Dynamics Region Specific Market Dynamics
  • Region Level Market Share Region Level Market Share
  • Import Export Analysis Import Export Analysis
  • Production Analysis Production Analysis
  • Other Others Request Customization Speak To Analyst
Sr. No. Offering Report Coverage
1. Market Size In terms of Revenue (USD Million)
2. Historic Data 2017 to 2021
3. Forecast Data 2023 to 2030
4. Market Drivers, Restraints, Opportunities, & Regional Market Trends Yes
5. Market Attractiveness Analysis Yes
6. Segment Analysis Maximum Segments
7. Regional Coverage 5 Regions
8. Country Coverage Top 22 Countries
9. Competitive Landscape and Company Market Share Analysis Yes. Exhaustive information will be provided in two separate chapters of Competitive Landscape and Company Profiles.
10. Porter’s Five Forces Analysis Yes.
11. Value Chain Analysis Yes
12. PEST Analysis Yes
13. Regulatory Landscape Yes
14. Technology Landscape Yes
15. COVID-19 Impact Analysis Yes. Exhaustive information for Key Strategies Undertaken by Companies, Impact Assessment of the COVID-19 Pandemic by Region, along with Short-term and Long-term dynamics.
16. Top startups to watch out for Yes
17. Top 3 Trends to Watch Yes
18. Top 3 Strategies Followed by Major Players Yes
19. Top 3 Predictions by Vantage Market Research Yes
20. Discussion Guide Yes
21. Key Primary Respondents - VERBATIM Yes
22. Transcripts from the Primary Respondents Additional Cost USD 1,000
23. Others/Miscellaneous
FAQ
Frequently Asked Question
  • The global Customer Relationship Management valued at USD 57.53 Billion in 2022 and is expected to reach USD 150.81 Billion in 2030 growing at a CAGR of 12.80%.

  • The prominent players in the market are Aurea Software Inc., Insightly Inc., Microsoft Corporation, Oracle Corporation, Pegasystems, Sage Group, Salesforce.com INC, SAP SE, Sugar CRM, ZOHO Corporation PVT. Ltd..

  • The market is project to grow at a CAGR of 12.80% between 2023 and 2030.

  • The driving factors of the Customer Relationship Management include

    • Focus On Customer Engagement

  • North America was the leading regional segment of the Customer Relationship Management in 2022.